Peter Drucker wrote that “The purpose of business is to create a customer.” CEO Shiv Singh revised that statement by saying that “The purpose of business is to a create customer who creates customers.” In fact, businesses do not exist until they create customers. However, a better statement might be…

Turnarounds are inspiring. The ability to rebound after a poor-performing day or decade shows the power of resilience and the determination to find success even when, at times, it seems unreachable. Every CEO should seek to become a Turnaround CEO. It’s challenging to know where to turn when a company…

Breaking: President Donald Trump addressed a large and enthusiastic crowd at the Conservative Political Action Convention in Orlando on Saturday night. President Trump spoke for almost two hours on several topics, including Ukraine, election integrity, parental rights, social media overreach, and surging prices. A Call To Courage President Trump’s message…

A robust and growing company has to focus on both attracting and keeping customers. As the chief servant officer of a company that guides CEOs, I’ve learned that a “both-and” strategy pertaining to customers is essential for continuous growth and a healthy bottom line. When a leader plants seeds of…

Blind spots impact every leader, and they can become costly when they are not identified or improved. They could sabotage a leader’s impact and cause followers to question the direction that the leader is taking the team. The best leaders work on overcoming their blind spots. My business partner and…

Leadership is about action. Real leaders are not afraid to take risks, make decisions and create ideas. In fact, the effective leader takes action every day to ensure the future success of an organization or a company. …

Every leader can lose momentum and struggle to find the right level of energy to complete tasks in a productive and effective way. One of the most important elements for any leader is their energy level, since it is often easy for leaders to focus on all the things that…

Sales and new customers are the fuel that helps every business succeed. Sales should be a focus at all times and especially in times of tough markets. Every employee in an organization should embrace the idea that they are a part of the sales and business development team. Organizations need…

As a founder and CEO you’ll often wear many hats and perform different roles. However, an essential role that every CEO should perform is that of a Chief Sales Officer. According to a study released by the U.S. Small Business Administration, only 44% of small businesses make it past their…